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Appointments

The Newhills Medical Practice aims to ensure that anyone contacting the surgery has guaranteed access to a GP, nurse or other health care professional within 48hrs in accordance with their clinical need.

Before Making an Appointment

If you are calling regarding a minor illness you can find advice on the website www.nhsinform.scot.  Your local pharmacy may also be able to help and provide over the counter medication free as part of the minor illness scheme.  This may be more convenient as you can pop in to your pharmacy at a time that suits you.

Please consider these options before requesting an appointment

Appointment Times

We offer several choices for making appointments.

08.30 – 09.30

COVID restrictions in place

16:00 – 17:30

COVID restrictions in place

09:30 onwards

COVID restrictions in place

Nurse Practitioner  

COVID restrictions in place

Practice Nurse/HCA

COVID restrictions in place

Clinics

COVID restrictions in place

Nurse Triage

COVID restrictions in place

Evening Appointments

We regret that from 1st April 2019 we have had to withdraw this service. 

 

Telephone Access in the Morning

As we operate a mostly on the day appointment system the lines are very busy between 08:30 and 09:30.  We now have 5 lines operating at these times and will continue to monitor the telephone lines.  If you are not telephoning for an on the day appointment you may wish to telephone later in the morning or in the afternoon.  If you are phoning for a prescription please call our prescription line direct on 0141 531 8177

Training Practice

We are a training practice.  As part of ongoing training we may need to ask patients to complete questionnaires, agree to video consultations or allow medical students to be present during consultations.  We hope that you will co-operate and help us.  If your help is required you will be informed prior to your consultation.  If you would prefer not to participate your wishes will be respected.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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